Welcome on behalf of Nutrition Action's customer service team

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Frequently asked questions

Q: How do I find my subscription account number?
A: For print subscribers, look on the mailing label of any issue of NutritionAction.  Your account number is 10 digits long and start with a "3", after a leading "NAH".  For example, in NAH3500112233 the subscription account number is 3500112233.

Q: How can I order an individual issue of Nutrition Action?
A: Single issues are available in print or as PDF files. To order, go to the Nutrition Action Store and click on the Single Issues tab.

Q: How do I order a gift subscription?
A: Go to: Order Gift Subscriptions and follow the instructions. A special 2-for-1 offer is currently available.

Q: Can I change my print subscription mailing address on your website?
A: Yes. Go to our My Accountpage (login required)

Q: What do I receive if I purchase Nutrition Action?
A: Purchasing Nutrition Action print grants delivery of newly printed issues during your subscription term, plus the digital publication archive.  Purchasing Nutrition Action digital-only grants access to the Nutrition Action archive and to upcoming digital issues for the duration of your subscription term. The archive is searchable and issues may be downloaded as PDF files.

Q: I want to talk to someone at Nutrition Action about past payments I’ve made. Who do I speak to?
A: Call us at 1-(866) 293-CSPI (2774) or go to My Account.

Q: What is your return or refund policy?
A: Any product you’ve ordered is always yours to keep. Our commitment is to help you improve your diet and your health, so please keep anything you’ve ordered. For subscription orders to Nutrition Action, we’ll refund you the unused portion of your subscription if you’re unsatisfied at any time. For your protection and for auditing purposes, please submit any refund request in writing by letter, fax, or email. Refunds are issued by check.

Q: What is your shipping and handling policy?
A: For print products, please allow 3 to 5 weeks for delivery. For U.S. print subscriptions to Nutrition Action, postage, shipping, and handling costs are included in the subscription price.

Q: For some reason my postal carrier didn’t deliver the latest print version of my issue. Can you send it to me again?
A: Yes. Please contact us at customercare@nutritionaction.com. Include your name, address (for verification) and subscription ID number. Your replacement print issue should arrive to you within 2 to 4 weeks.

Q: I’m accidentally receiving two copies of each issue. Can you combine them?
A: Yes. Please write us at customercare@nutritionaction.com with the two subscription ID numbers and the correct name and address to keep. We will merge them and assign a new expiration date.

Q: I saw a nutrition report from the Center for Science in the Public Interest (CSPI) the other day. How do I go about getting a copy?
A: CSPI has produced many reports, brochures, and booklets on nutrition and food safety since 1971. Many are available from the Nutrition Action Store. Can't find what you're looking for? Write to cschmidt@cspinet.org.

Q: How can I send a letter to the editor; question a Nutrition Action writer or researcher; question a statement in Nutrition Action; or find out when a certain article ran?
A: For questions like these please write to circ@cspinet.org. We will consider all suggestions.


Our Publishing Schedule

We publish Nutrition Action 10 times a year, monthly except for a combined issue in January/February and in July/August. The approximate delivery dates for the print issues are the first week of the designated month.


Contact Us

Customer Service can be reached at any of the following addresses:

e-mail: customercare@nutritionaction.com

Customer Service Inquiries by Telephone: 1-(866) 293-CSPI (2774)

Closed Sundays and Holidays.

Mail: Nutrition Action Circulation Department, PO Box 37161, Boone, IA 50037-0161


About Our Pricing

The standard pricing schedule is as follows:

  • One year (10 issues) $25
  • Two years (20 issues) $43
  • Three years (30 issues) $59
  • New subscriptions are only available in the United States and it's territories.

 

Nutrition Action covers

Nutrition Action

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